Security First Architecture

Security at Zenchronity

We take security seriously. Your data protection, privacy, and trust are the foundation of our platform.

Data Encryption

All data transmitted to and from Zenchronity is encrypted using industry-leading protocols:

In Transit
TLS encryption for all data transmission
At Rest
AES-256 encryption for all stored data
Database
Encrypted database connections and field-level encryption for sensitive data
Backups
All backups are encrypted and stored in geographically distributed locations

Infrastructure Security

Our infrastructure is built on secure, enterprise-grade platforms:

  • Data Hosting Security: All data is hosted on Hetzner with databases located in Helsinki, Finland
  • Cloud Infrastructure: Hosted on enterprise-grade data centers with ISO 27001, SOC2 and PCI DSS certification
  • CDN & DDoS Protection: Cloudflare provides global edge network protection, DDoS mitigation, and WAF (Web Application Firewall)
  • Network Security: Advanced firewalls, intrusion detection systems, and bot protection
  • Monitoring: Real-time security monitoring and automated threat detection
  • Vulnerability Scanning: We perform continuous vulnerability scanning and actively monitor for threats
  • Logging and Monitoring: Active monitoring and logging across all cloud services

Authentication & Access Control

We implement robust authentication mechanisms to protect user accounts:

  • Multi-Factor Authentication (MFA): Optional 2FA/MFA for all user accounts
  • Single Sign-On (SSO): Azure (Entra ID) and Google
  • Password Security: Strong password complexity requirements enforced
  • Least Privilege Access Control: We follow the principle of least privilege with respect to identity and access management
  • Limited Access: Access to cloud infrastructure and sensitive tools limited to authorized employees who require it for their role
  • Session Management: Secure session tokens with automatic expiration
  • Role-Based Access Control (RBAC): Granular permissions based on organizational roles

Application Security

We follow secure development practices and conduct regular security assessments:

  • Secure Code Reviews: All code undergoes peer review and automated security scanning
  • Penetration Testing: We undergo at least annual risk assessments to identify any potential threats.
  • OWASP Top 10: Protection against common web vulnerabilities (SQL injection, XSS, CSRF, etc.)
  • Dependency Scanning: Automated scanning for vulnerable dependencies
  • Rate Limiting: API rate limiting to prevent abuse and DDoS attacks
  • Input Validation: Comprehensive input validation and sanitization

Data Protection & Privacy

Your data is protected through multiple layers of security:

  • Data Isolation: Multi-tenant architecture with strict data segregation
  • Data Minimization: We only collect data necessary for service functionality
  • Audit Logging: Comprehensive audit trails for all data access and modifications
  • Data Retention: Automatic data deletion based on retention policies
  • GDPR & CCPA Compliance: Full compliance with international data protection regulations
  • Right to Deletion: Users can request complete data deletion at any time

Transparency & Audits

We believe in transparency and welcome security assessments:

  • Annual Risk Assessments: We undergo at least annual risk assessments to identify potential threats, including considerations for fraud
  • Security Documentation: Detailed security documentation available to enterprise customers
  • Vendor Security Reviews: We complete customer security questionnaires
  • Public Status Page: Real-time system status and incident history

Incident Response & Business Continuity

We maintain a comprehensive incident response plan and business continuity measures:

  • 24/7 Monitoring: Round-the-clock security monitoring and alerting
  • Response Process: Established process for handling information security events with escalation procedures, rapid mitigation and communication
  • Communication Plan: Immediate notification to affected customers in case of breaches
  • Business Continuity: We use Hetzner's backup services to reduce risk of data loss in the event of hardware failure
  • Disaster Recovery: Monitoring services alert the team in the event of any failures affecting users
  • Post-Incident Review: Thorough analysis and improvement after any security event
  • Regulatory Reporting: Compliance with breach notification requirements (GDPR, CCPA, etc.)

Questions About Security?

For security inquiries, documentation requests, or to report a vulnerability, contact our security team.

Contact Security Team

Report a Security Issue - Responsible Disclosure:If you discover a security vulnerability, please report it responsibly to security@zenchronity.com. We commit to acknowledging all security reports within 24 hours and providing regular updates on resolution progress. Please do not publicly disclose vulnerabilities before we've had a chance to address them, or test against production systems without permission.